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The Great Lifelock Com Scam

by Joe Santini on 3.06.2008     

todddavis.jpgThe billboard and newspaper ads showing the CEO of Lifelock Todd Davis proudly revealing his social security number to America as a show of trust in the service his company offers has been revealed as the great Lifelock Com scam.

As a piece of marketing it was pure genius and has worked better than Todd Davis could have dared to dream when the idea for the ad was first put to him. Based on that ad campaign over 1 million Americans now gladly pay Lifelock $10 a month to protect their own identity the way it protects Todd Davis’s but there’s one small problem………

The Great Lifelock Com Scam

A lawyer who represents several disgruntled Lifelock consumers has been doing a little digging and discovered at least 20 cases of drivers licenses being issued to people using Todd Davis’s social security number as well as some guy in Texas who was able to take out a $500 payday loan in his name thanks to the infamous SSN.

Attorney David Paris who first did the background check on Todd Davis said:

“The company [ Lifelock.Com] is lining its coffers with somewhere in the arena of $100 million a year by selling a level of identity theft protection that it simply cannot provide.”

So far 5 lawsuits have been filed in what is becoming known as “The great Lifelock com scam” among security experts and class action status is being sought in all cases.

It’s not just Lifelock customers and class action lawyers who aren’t happy with the Lifelock com advertising either, state agencies in both New York and Montana are investigating the Lifelock advertising campaign.

What About That Famous $1 Million Guarantee?

LifeLock is also being sued in Arizona over its $1 million service guarantee, which the plaintiffs say is misleading because it only covers you if there is a defect in LifeLock’s service.

This means that should a bank or payday loan company not check with a credit bereau or if they do but choose to ignore the fraud alert (this often happens as it slows down the process as was the case with Davis’s bogus payday loan) that Lifelock placed on your file, Lifelock are not responsible because it’s not their fault.

Ignoring the gaping hole in the guarantee for a minute it should be pretty obvious to most that while calling it the great Lifelock com scam may be a little harsh, there are some serious problems with their service and the way they are promoting it.

Placing a fraud alert against your name and removing you from mail lists is NOT identity theft protection and by the way, both can be done for free with a phone call. A fraud alert will not protect you if someone is arrested and gives your name and SSN. It won’t help you if someone uses your SSN and good name to  apply for a job. It won’t help you when someone uses your name to get medical services and it won’t help you if the loan company choose to ignore it!

Of course you may like the idea of having Lifelock take care of placing fraud alerts for you and feel the small fee is worth it for their limited guarantee and that’s ok too. Just be aware when you are checking out their website that paying Lifelock.com $10 a month does not and cannot guarantee total identity theft protection.

Related identity theft protection info


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3 Responses to “The Great Lifelock Com Scam”

  • LifeLock Says:

    I wanted to chime in and tell you that LifeLock also stores the sensitive personal information of all their customers on their server in a database plus their employees have access to it as well. Even though they have security we all know that NO website is safe from hacker attacks, data breaches, etc. Their business model is seriously flawed. Yes, the things they do for you any individual can do for themselves but hardly anyone knows where to go to get the job done, credit freezes are not recommended as it makes it harder to get credit etc. The solution is “SECRECY.”

    I believe our company has created that solution for every american that wishes to LOCKDOWN their ID. We have actual services that enable and empower the consumer to thwart identity theives while continually locking down their data, extracting their information from databases online and offline to ultimately achieve a “classified” status. Just like the government has classified documents that you and I cannot see so should every individual be empower with “SECRECY” regarding their ID. LockDownMyID.com assists individuals to do just that.

    We DO NOT store your sensitive personal info (credit card, drivers license, soc sec number)

    We invite you and others to check us out and decide for yourself.

    Sincerely,

    Anthony Tomei - Vice President
    LockDown MY ID LLC
    http://www.lockdownmyid.com

  • Cathy Navo Says:

    Why don’t you inform readers how to prevent identity theft for free?

  • Michael Sean Says:

    I’m a Lifelock customer and I am aware of the fact that Lifelock’s services can be done by myself for free. I am also aware that I can cut my own grass and plow by own driveway for free. I choose not to. Mind your own business.

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